Utility bills can be paid one of the following ways:
1. Online at www.russellsprings.net
2. Call in at 270-866-3981 to pay by credit card or debit card
3. Drop off payment in the night deposit box with a copy of your bill along with a check, cash, or money order. Night deposit box is located by the drive thru window at City Hall
4. Stop by the drive thru window during office hours and one of the employees will gladly assist you.
At the recommendation of the Centers for Disease Control (CDC) and the National Rural Water Association (NRWA), the Lobby of City Hall will be closed until further notice. In the interest of our employees and customers’ health, please use the drive-thru, pay over the phone, or utilize our online payment portal at above. If anyone has any questions or concerns, please call our office, 270-866-3981.
PSA From Morgan Sanitation:
HELP US KEEP OUR EMPLOYEES SAFE DURING THIS DIFFICULT TIME
*BAG ALL OF YOUR GARBAGE
Don’t put loose trash out for our employees to pick up. Place all your trash in garbage bags and tie the bags. This will reduce exposure for our employees. Don’t overload garbage bags, as this can cause them to rip and the trash to fall out.
Also, if the bags are too full, they can be too heavy to lift.
*SET YOUR GARBAGE OUT THE NIGHT
BEFORE YOUR SERVICE DAY
* PLACE SHARP ITEMS IN A RIGID CONTAINER
Please remember our weekly limit: 5 – 30-gallon bags or 10 – 13-gallon bags.
We are not allowing customers in the office. You may go to our drive-through window. We also accept debit and credit card payments over the phone and online payments at morgansanitationinc.com. You may also email us at firstname.lastname@example.org.
RUSSELL COUNTY TRANSFER STATION
Please conduct your business at the window when you go to the scale house. We are not allowing customers inside. When you go to the dumping area, please remember to stay six feet from other people. Customers should listen to the instructions from the transfer station employee. They are there to ensure everything goes smoothly and helps keep customers safe.
Trash removal is vital to the health and safety of our communities. Thank you for your consideration and understanding. If we all work together, we can get through this difficult time.
Thank you to our employees, customers, healthcare workers, first responders, and our local leaders.