Water / Sewer

City water is supplied from Lake Cumberland through an agreement with the City Of Jamestown. All water is treated, filtered and tested multiple times per year.  The City of Russell Springs is committed to providing a very high quality drinking water product that meets or exceeds any testing requirements.

If you are a new customer and need your water turned on or transferred into your name, you need to visit the City Hall in person to fill out the proper forms and pay a deposit.

The deposit is $150.00 for renters.

Other associated charges, such as water and sewer main connections and meter box charges are listed   HERE .

If you have any questions about pricing, please call the Municipal Center directly.

Water meters are read before the end of each month and bills for your water usage are available on the 1st of each month. Bills are due on the 1st of every month, however there is a 15 day grace period to pay your current bill. All water bills not paid in full by the 25th of each month will be considered delinquent and subject to disconnection before the next bill is due and forfeiture of your deposit. There will also be a reconnect fee of $50 that will be due before water service will be restored.

The City of Russell Springs is responsible for piping up to and including the water meter. Homeowners are responsible for any piping from the meter into their dwelling and any and all leaks on their side of the plumbing. This means if you have a leak or faulty plumbing on your side of the meter or in your house, you will be responsible for the bill for the water that has passed through the meter, regardless of where the water went. The City has to pay for that water from the producer, so costs for the water used will be the homeowners responsibility. There are no exceptions.

If you, or a contractor working for you have plans to dig and are not sure where your water and sewer lines are, give us a call here at City Hall and we will have a crew come out to locate the lines for you between the main line and the meter. Locating the lines between the meter and your residence is the responsibility of the homeowner.

For those city residents within the reach of the central sewer system, sewage charges are included on your monthly water bill.

There is a drive up window for your convenience, as well as the ability to pay by credit card or by monthly direct withdrawal from your bank account.

 

Contact Us:

Public Works Director, Water and Sewer Department, Natural Gas Inquiries
Allen McQueary

Utilities Clerk

Amy Anderson

Clara Bunch